If you think your water meter is broken, please get in touch with us on 0333 207 9283 or by emailing meteringhelp@wave-utilities.co.uk. We...
If you can’t find your water meter, we can help. If you’ve an online account, you can find the location of your meter on the Overview tab...
If you think the meter read we have for you is incorrect, please email meteringhelp@wave-utilities.co.uk and include a photograph of the...
If you think you have a leak, we’ve got a simple Leak and Flow Test that you can do yourself to help identify if the leak is on the external...
If you'd like to request a refund from us, please get in touch. We’ll need to verify some details from you, including: The date of your last...
We want to do our bit to protect the environment, so using My Account you can view, download and pay your bills online, meaning there’s no...
We’ve got lots of different ways you can pay your bill, including making an online payment. You can do this by signing into your online...
A freeze/thaw event usually happens if we experience prolonged cold weather followed by a sudden increase in temperature. If your pipes are...
During the cold weather, pipes and taps can freeze, causing bursts or leaks and if your business closes for long periods during the winter...
In these challenging economic times, finding ways to save money is at the forefront of many business owners’ minds. But what if you could...
NHS Property Services works to help the NHS get the most from its estate and make sure that properties are clean, safe, warm, and compliant...
Understanding your bill Here you'll find a guide with some handy hints and tips to help you understand your bill. Download bill guide
Learn more about our range of services designed to drive efficiency and reduce costs for your business.
Our friendly team of experts are on hand to answer any of your queries.
