Helping customers manage their water and wastewater is what we do.

Services to suit your business

  • In-house Trade Effluent expertise
  • 24/7 online account management
  • Water efficiency services tailored to your needs
  • Sustainable strategies to support your business

You can count on us

We’re here to support organisations who are working hard to run better, the businesses striving to grow faster and the companies dedicated to going greener. Helping our customers manage their water and wastewater is what we do, but we’re also here for more. We want businesses to count on us to find efficiencies and sustainable ways to reduce consumption, to help drive down water wastage, and save money on your bills.

Account management

Online support with My Account

Whether your business is large or small, single or multi-site, all customers have access to our online portal, My Account. This is your one-stop-shop to view and download bills, submit meter reads, make payments and monitor your consumption. It’s easy to set up and available 24/7 so you can manage your business water and get in touch at a time that suits you.

Dedicated account support

Our large industrial, commercial and public sector customers have access to a dedicated account manager - one main point of contact who’ll take the time to understand your portfolio, make sure your account and billing is set up correctly and provide bespoke support tailored to your business and your goals.

Business meeting

Trade Effluent guidance

Trade Effluent can be a complex topic and for businesses discharging it, it’s vital to get it right. Our in-house team can offer advice on everything from how to apply for Trade Effluent consent, to how to calculate Trade Effluent volumes accurately. We’re also here to process your Trade Effluent meter reads and calculations and offer guidance and support when you need it.

Car wash

Active Water Management services

Our Active Water Management services are designed to help businesses across the UK take control of their water. So whether you want to understand your usage, develop a contingency plan or set up a new supply, our expert team will tailor their advice to the needs of your business.

Explore our services

We’ll find and fix your leaks

Billions of litres of water are lost each year because of leaks that go unnoticed or aren’t a priority to fix. Water is such a precious resource, and we believe there’s not a drop to waste. That’s why we offer leakage find and fix services. If you’ve got unusually high consumption or there’s water leaking on your site, our responsive teams can get you a proposal quickly and if you go ahead, we’ll be on your site as soon as possible.

Leaking pipe
Advice from a carbon mentor

Water, energy and carbon are all linked so if your business is keen to reduce its carbon footprint and become more sustainable, SaveMoneyCutCarbon can help. Wave customers can organise a free video call with a Carbon Mentor who’ll offer guidance on the most effective ways to achieve your goals and help you on your journey to net zero.

“From account management, query response time, billing and reporting, our experience with Wave has been efficient and proactive. We would recommend the water retail services from Wave.”
Carl, Mitchells & Butlers