What to do in an emergency

Who to contact

For leaks and burst pipes, we can provide you with a quote to find and fix your issue. We also offer a range of other services, including contingency planning to help make sure your business is prepared.

If you're a customer in England and you’ve got a blocked drain or poor water quality, your Wholesaler should be able to help or advise. To find out who your Wholesaler is, enter your postcode below to find their name and contact number.

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Enter your postcode

If you're a Scottish Customer and are experiencing issues with your water supply or sewerage services, please contact Scottish water on 0800 0778 778 or check their website www.scottishwater.co.uk/In-Your-Area 

Emergency water supply

If your site is without water and it's critical for your business to have water to operate, please contact our partners, Water Direct. They can provide you with emergency tankering and bottled water.

Call them day or night on 0345 345 1725 and tell them you’re a Wave customer.