Your water retailer.
Your choice.

We’re here to support small businesses.

Rated Excellent for customer service on Trustpilot
Consolidated eBilling across all your locations
Transparent pricing so you know what to expect
Quick and easy online account management

Switch to Wave today Learn more about the water market

Soak up small business support

We’ve got everything set up to help you create a water account that works for your business. Whether you need to manage your account online, speak to a friendly human or discover our water saving tips and services, we know SMEs and we want to make water easy for you.

A water account that works for you

Get online with My Account

My Account gives you access to everything you need to manage your business water at a time that suits you. It’s easy to set up, just register or login to view and download bills, find your meter, submit regular meter reads, make payments and monitor your consumption.

Discover My Account

Payments made easy

We offer the option of Direct Debit to all our SME customers. It’s the quickest and easiest way to pay for your water. Once it’s set up, you’ll never miss a payment, so that’s one less thing for you to worry about.

Excellent customer service

If you’ve got a question, our helpful team of UK based advisers are here to help you. There’s plenty of ways to get in touch too – try online chat, Facebook Messenger or send us an iMessage so you can get on with your day while we answer your queries. Alternatively, you can give us a call or drop us an email, we’re always happy to help.

The lady I spoke with was at the top of her game and very knowledgeable. She helped me out with my queries and went the extra mile. Excellent service! Rare these days.

Wave customer, 2022

Take control of your water usage

Submit reads your way

Regular meter reads mean more accurate bills and could help you keep your costs down and spot issues sooner. Send your meter reads through the website, My Account, chat, text or email and we’ll process them for you.

We’ll use your latest meter reads to let you know if your water consumption increases. We’ll email you a High Consumption Alert full of useful information to help you identify and solve any issues.

Submit meter read

Become more water efficient

Our Active Water Management services are designed to help businesses of all sizes take control of their water. So whether you want to understand your usage or find and fix a leak, our expert team will tailor their advice to the needs and size of your business.

Download our water efficiency e-book