Switch to us
Simple switch process
We’ll provide a tailored quote
If you accept, we’ll do the rest
Why switch to Wave?
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Excellent customer service - As rated by our customers on Trustpilot
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Expertise in water and wastewater - Make managing your bills easier with everything in one place
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Simple billing options - Consolidated E-billing for both water and waste services
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Maintained credit score - We work with Experian, so you can help maintain your credit score, just by paying your bills on time
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Range of water efficiency services - Innovative solutions and services to help your business save water and save the planet
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Easy, online account management - Check your bill, submit regular reads and review your account online, anytime
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An award-winning retailer - We’ve been named Water Retailer of the Year 2023 for our commitment to customer service, innovation and the environment
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High Consumption Alerts - if your water usage spikes, we'll let you know so you can investigate quickly
“Good quality written communication. Easy to speak to a real person on the phone - very important! The team member on the phone understood the problem and resolved it quickly and courteously. A welcome 'can do' attitude”.
“I was connected straight away to an adviser who listened and dealt with my request from start to finish without any issues. Excellent service!”.