FAQs: What are my current contract prices, terms & conditions?

Rates for the Northumbrian and Anglian Water regions

If you're a customer in the Northumbrian Water, Anglian Water or Essex & Suffolk Water Wholesale regions the rates below will apply to your business.

To find out more about how your wholesale and our retail charges are compiled and the changes that have been implemented this year, we’ve put together a helpful guide covering all the key changes to your charges.

Find out what's changing

Your contract terms

If you receive services from us but haven't signed any other terms and conditions, you'll be on a Deemed Contract. If you've got questions about what to expect from a Deemed Contract, why not take a look at our FAQs.

If you’ve entered into a fixed term contract with us, our standard retail contract terms and conditions will apply.

We're always happy to discuss your account and look at the right options for you, so please get in touch for more information.

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Standard terms and conditions for the supply of water and waste water services to business customers (Scotland)

These default terms and conditions apply to premises in Scotland, where no other agreement has been entered into between you and Wave.

To see default retail charges and standards for Scotland for 2024-2025, visit the Water Industry Commission for Scotland website.

You can find copies of our previous business rates here.