Paying by direct debit

The easiest and safest way to pay your bill is by Direct Debit. By choosing Direct Debit you’ll be able to:

  • Automate your payments
  • Spread the costs over the year
  • Protect yourself with the Direct Debit Guarantee
  • Select a monthly payment date that suits you
  • Save yourself precious time - you won’t need to call us or send a cheque

Direct Debit is the most convenient way to pay for a regular bill. If you would like to know more about it you can visit the Direct Debit website.

Setting up your Direct Debit

Setting up a Direct Debit couldn’t be easier, just fill in our Direct Debit Mandate. You’ll just need your customer account number and your bank/building society details to hand.

Cancelling your Direct Debit

If you decide to cancel your Direct Debit and change the way you pay us, just get in touch to let us know.

If you’re switching to another retailer, you can cancel your Direct Debit by contacting your bank.