Discover the benefits on My Account

Keep an eye on your business' water with My Account

We've developed our online portal to help you save time, reduce paperwork and make the most of your water services. With My Account, you can update your account, manage and pay your bills and keep track of your water usage at any time on any device. It's quick and easy to sign up, leaving you more time to run your business.

Register now


Pay your bills

Receive a notification when a bill is ready, check your balance and make a payment. It's fast and secure.


See previous bills

Keep all your bills for all your sites in one place. My Account makes it easy to keep track of your spending.


Submit meter reads

Providing regular meter readings helps us calculate your bill, so your charges reflect the water you use.


Set up Direct Debit

Automate your payments for a hassle-free way to pay your bill and more control over your cashflow.


Monitor your consumption

Understanding how much water your business usually uses can help you reduce consumption and spot any unexpected changes.


View meter supply locations

Make sure you always know where your water meters are located across all your sites.


Update your account details

There's no need to call us if your billing address, phone number or email changes. Simply log in and update your details.


Ask us a question

Send us a message and receive support from our dedicated team, with updates about what's happening with your query.

Anywhere, anytime

Access your account information 24 hours a day, 7 days a week on any device or operating system.

So what are you waiting for?

It's quick and easy to sign up. All we need is a few details (including your customer reference number which is on your bill) and we’ll set you up in no time.

Woman analysing data

We're here to support your business