Here to help businesses use less and save more.

Get the most out of the open water market

  • 14+ years' experience to draw upon
  • Thought leaders in sustainable water use
  • Support over 300,000 businesses
  • Committed to influencing change in the market

Watertight utility support

We’re an award-winning, national water retailer, here to help businesses like yours drive down water use and lower your utility bills. Formed from Anglian Water Business and NWG Business, our background means we’ve got the specialist expertise to help you get the most out of the open water market in England.

The open water market

Since 2017, businesses in the UK have had more choice when it comes to their water services. Although your business water is still supplied by your wholesaler, you can choose your water retailer – we’re who you’d speak to day-to-day, who’ll send you your bills, carry out your meter reads, support you with your questions and even offer services to fix a leak or replace your pipework. 

Find out more at the Open Water website.

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Trust Wave with your business water


UK based customer service support


Thought leaders in sustainable water use


Committed to driving positive industry change

Using our expertise to influence the market

The open water market in England is still quite new and it’s changing and evolving each year. We want to be part of a market that works for everyone which is why our senior leadership team actively take part in several industry groups and forums. These include the Strategic Panel, Retailer Wholesaler Groups, Metering Committee and the B-MeX working group, as well as many others. Our team work alongside MOSL and other stakeholders in the market to champion the customer, innovate, agree best practices and find efficiencies in the way customers, retailers and wholesalers work together.

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Making businesses more water and cost efficient

From councils to construction, hairdressers to hotel chains, we work with over 300,000 businesses of all sizes. We’re here to help you with the basics - the billing, the account set up and the queries, but our teams of experts are also here for more. We want to be your partner, to help your business run better and go greener by working together to drive down water wastage, find efficiencies to reduce consumption, and to help you save money on your bills.

How we can help

Whether your business uses a little or a lot of water, we have a range of services available for SME, Industrial, Commercial and Public Sector organisations. Our teams have decades of experience in water, wastewater, trade effluent and water efficiency and they’re on hand to support you, every step of the way.

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years' experience


biggest retailer in the market


customers supported

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