If you’ve recently tried to set up a business water account but your property can’t be identified, it’s possible the premises is a ‘gap in...
Rates for the Northumbrian and Anglian Water regions If you're a customer in the Northumbrian Water, Anglian Water or Essex & Suffolk Water...
Your bill breakdown Your overall water and wastewater bill is predominantly made up of wholesale charges which equates to about 90% of your...
Understanding your bill As the first bill you receive is likely to cross two financial years, you’ll see two different rates for your water...
A shared supply is a pipe that supplies the water to two or more properties using a shared stop tap. If your business is in an older...
Southern Water is experiencing a water supply issue in the south Winchester and Southampton area, which means you could lose water...
With Net Zero targets and increasing energy costs impacting many businesses and employees, inspiring sustainable practices and investing in...
Wave's Director of HR, Jane Austin, and Health, Safety and Quality Manager, Carly Richardson, joined charity, M10, for a day at a North...
Data from the Environment Agency shows that the UK loses over 3 billion litres of water every day through leaks and smart meter data shows...
Whether you’re a large multi-site business or a Small Medium Enterprise (SME), it’s really important that you understand if you need consent...
Fats, oils and greases (FOG) can be found in the wastewater of commercial kitchens and can cause problems if they end up in our sewers...
Charges billed to you depend on the tariff and services the Wholesaler has given to a particular Supply Point Identifier (SPID), and can...
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