We’d recommend you read your water meter on a regular basis. If you already take monthly gas and electricity meter readings, why not do it...
We recommend reading your water meter regularly, as you’ll be able to get more accurate bills and identify increases in your water use that...
Summer is in full swing, temperatures are reaching record-breaking highs and more hot days are on their way. For some this means barbecues...
If you’re the landlord for a business premises that Wave supplies, we’ll need to know your details so we can set up your account properly...
We try to get everything right first time but we also appreciate this isn’t always the case. If you’re unhappy with any element of our...
We know there’s lots to think about when moving into or out of a business premises, but it’s important that you let us know as soon as you...
Sometimes we'll need to add an extra layer of security to an email before we send it to you, for example if it contains sensitive...
If you’ve recently tried to set up a business water account but your property can’t be identified, it’s possible the premises is a ‘gap in...
A shared supply is a pipe that supplies the water to two or more properties using a shared stop tap. If your business is in an older...
Whether you’re a large multi-site business or a Small Medium Enterprise (SME), it’s really important that you understand if you need consent...
Understanding your bill Here you'll find a guide with some handy hints and tips to help you understand your bill. Download bill guide
On the 1st of April 2017, the water market in England opened for around 2 million non-household customers. Scotland has been enjoying the...
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