A guide to understanding your bill Understanding your bill Here you'll find a guide with some handy hints and tips to help you understand your bill. Download bill guide Recommend thisTweet this Latest Statement regarding change to Ofwat’s retail exit code We have given a one-off bill adjustment as a gesture of goodwill to customers who were adversely impacted by a recent regulatory change. The... News 30th November 2023 National Career Development Month: Successful people, successful business November is National Career Development Month, a time to focus on supporting professional growth and building a successful business with our... Blog 27th November 2023 FAQ: What is a High Consumption Alert? Our high consumption alerts are designed to let you know if you’re using more water than usual. We’ll let you know via email if your water... FAQ 20th November 2023