If you’ve moved into a new business premises where we’re the water retailer, we’ll need you to complete our online form. We'll use the...
If you’re moving out of your business premises, there’s a few things we need to know. If you already have an online account, you can sign in...
We know there’s lots to think about when moving into or out of a business premises, but it’s important that you let us know as soon as you...
Sometimes we'll need to add an extra layer of security to an email before we send it to you, for example if it contains sensitive...
Oxfordshire County Council have 190 sites across England, including schools, libraries and council offices, as well as many more. The...
When you’ve previously paid your bills by making a card payment, your bank statement will have shown that the payment was made to NWG...
Wave had the pleasure of hosting another corporate volunteering day this month, this time planting trees with Peterborough Environment City...
1. What happens if I disagree with the amount shown on my bill? Contact us as soon as you can, and no later than 7 days prior to the payment...
Mitchells & Butlers Leisure Retail Ltd (M&B) is the leading restaurant and pub company in the UK, running brands such as All Bar One, Toby...
If you’ve recently tried to set up a business water account but your property can’t be identified, it’s possible the premises is a ‘gap in...
Understanding your bill As the first bill you receive is likely to cross two financial years, you’ll see two different rates for your water...
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