The water retail market can be a complex place if you’ve never looked at it before. The market hasn’t existed for long, and when it opened...
1. What is smart metering? What is a smart meter? A smart meter is an upgraded meter that automatically sends water meter readings through a...
Hatch End High School joined Wave back in January 2019 under the London Borough of Harrow contract, which is part of the CCS framework. As...
After onboarding Manchester City Council as a new customer, we noticed some unexpectedly high water consumption at their site, Longsight...
The public sector’s water management is a unique and challenging responsibility, so it goes without saying that the sector needs a retailer...
As we enter the summer months and peak holiday season, lots of people are choosing to take their holidays in the UK, with the Anglian region...
As the days are getting longer and we’re (finally) seeing some warmer weather, you’ll be preparing for your school site to close for the...
Our customer, a small-to-medium sized enterprise specialising in software development, got in touch with us after they received a high water...
Our customer, a recreation area in South East England, spotted a high bill that implied water consumption had significantly increased with...
What can your business do to help protect our water supplies? The water on our planet is a finite resource, it won’t last forever, so it’s...
Our client, a London-based shop, is one of the largest of its kind, so keeping their site safe and dry is paramount. When an unexpectedly...
There have been some changes to the Customer Protection Code of Practice and as your water retailer, we’re now required by Ofwat (The Water...
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