On Wednesday 13th March, Wave’s Metering Operations Manager, Claire Stanness, will be joining MOSL’s User Forum to discuss the findings of...
If you think your water meter is broken, it’s really important that it’s fixed as soon as possible. Without a working water meter, we won’t...
If you need a copy of the bill/invoices we’ve sent you, the easiest way to get them is through your online portal, My Account. If you’ve...
Rates for the Northumbrian and Anglian Water regions If you're a customer in the Northumbrian Water, Anglian Water or Essex & Suffolk Water...
At Wave we constantly monitor developments which may impact the water market and our customers. The UK Government Department for Business...
As a Wave customer, we want to make sure you’re not only getting the right rates and packages for your business water needs, but that you’re...
What is eBilling? eBilling is when you receive your water bills from us online, through My Account. You’ll no longer receive paper bills in...
Every January is an opportunity to consider what your business could do better when it comes to conserving energy. The Big Energy Saving...
On Thursday 16th November, Wave and public sector procurement specialist, North East Procurement Organisation (NEPO), jointly planted 300...
We’ve provided water retail services to our customer through the public sector The Energy Consortium’s (TEC) Framework since April 2022. The...
You might find that your bill’s calculation of VAT is 1p or 2p different to what you’d expect. This is because your charges are rounded to...
With a combination of cold snaps and milder spells becoming the norm during the winter months, it’s important to consider how the changes in...
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