Whether you’re a large multi-site business or a Small Medium Enterprise (SME), it’s really important that you understand if you need consent...
Fats, oils and greases (FOG) can be found in the wastewater of commercial kitchens and can cause problems if they end up in our sewers...
Charges billed to you depend on the tariff and services the Wholesaler has given to a particular Supply Point Identifier (SPID), and can...
If you think the meter read we have for you is incorrect, please email meteringhelp@wave-utilities.co.uk and include a photograph of the...
If you think you have a leak, we’ve got a simple Leak and Flow Test that you can do yourself to help identify if the leak is on the external...
If you'd like to request a refund from us, please get in touch. We’ll need to verify some details from you, including: The date of your last...
We’ve got lots of different ways you can pay your bill, including making an online payment. You can do this by signing into your online...
A freeze/thaw event usually happens if we experience prolonged cold weather followed by a sudden increase in temperature. If your pipes are...
In these challenging economic times, finding ways to save money is at the forefront of many business owners’ minds. But what if you could...
NHS Property Services works to help the NHS get the most from its estate and make sure that properties are clean, safe, warm, and compliant...
Understanding your bill Here you'll find a guide with some handy hints and tips to help you understand your bill. Download bill guide
Volunteering opportunities in the workplace are a great way to boost staff morale, improve wellbeing and create a sense of community as well...
Learn more about our range of services designed to drive efficiency and reduce costs for your business.
Our friendly team of experts are on hand to answer any of your queries.