FAQ: What do I do if I think my premises has a leak?

If you think you have a leak, we’ve got a simple Leak and Flow Test that you can do yourself to help identify if the leak is on the external underground pipe or internally in your building.

If you’ve done a Leak and Flow test and you’ve found a leak, get in touch with our team by emailing leakagefindandfix@wave-utilities.co.uk or through our online form. We’ll visit your business, locate the leak, and let you know the options available to have it repaired quickly. We’ll also discuss whether you’re eligible for a leakage allowance from your wholesaler.

It’s best to get in touch with us as soon as you can, as leaks can often increase your chances of a burst pipe, as well as wasting water and money.

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