FAQ: Can I challenge an incorrect meter read? If you think the meter read we have for you is incorrect, please email meteringhelp@wave-utilities.co.uk and include a photograph of the correct read. Once we receive this, we’ll update your account. Recommend thisTweet this Latest FAQ: How can I contact Wave on a digital day? Wave’s digital days are focussed on digital communication channels. This means our customer experience team will use their time to work... FAQ 24th April 2024 Keep your water bill accurate by submitting meter readings Like other business utilities such as electricity and gas, the cost of your water bill is mainly determined by how much water you use... Blog 23rd April 2024 FAQ: I've forgotten my password, how can I reset it? If you've forgotten the password you use to sign in to My Account, you might need to reset it. Here's how to do it: Go to Forgot your... FAQ 17th April 2024