Advice & Guidance

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I already have a water meter. Can you help me use less water? We are always happy to help our customers find ways to save money. Please call...

On the 1st of April 2017, the water market in England opened for around 2 million non-household customers. Scotland has been enjoying the...

How can I pay my bill? To keep things simple we prefer customers to pay by direct debit. If you would like to set-up a new direct debit...

Changes to Vacant Charging for non-household properties in Scotland From 1st April 2017, the Scottish Government is changing the way vacant...

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