National water retailer, Wave, has won three competitive tenders as part of the firm’s continued public sector growth.
Building on its expertise in the sector, Wave has been awarded two new national frameworks with North East Procurement Organisation (NEPO) and a collaborative framework developed by YPO, ESPO, TEC and West Mercia Energy, plus a new regional framework from Manchester City Council which benefits organisations in the north west.
Services will be delivered over the next four years under the new direct award frameworks, with a focus on driving water and energy efficiencies and providing cost savings.
These frameworks have been developed to offer a reliable, inclusive provider for public sector organisations. By joining one of the frameworks, customers will benefit from a compliant route to market, high-quality customer service, competitive pricing, access to water efficiency measures and social and environmental value.
In demonstrating its capabilities and track record, Wave ranked first for quality on all three bids, so framework customers can be assured that quality standards are met.
During the process, Wave’s social value offering was highly commended, such as the firm commitments made to water and carbon reduction targets. It has also pledged to green initiatives to benefit customers and communities and deliver social value. Wave’s commitments to environmental improvements were also recognised recently when the business was named as Water Retailer of the Year at the Water Industry Awards.
Tony March, Wave’s Director of Public Sector & Industrial Customers, said: “We’re delighted to be awarded these three new direct award frameworks. Having worked with public organisations for many years, we understand the challenges they face and the diverse nature of the sector.
“With over 60 public sector organisations now signed up and more now coming on board, the strengths and benefits of the frameworks are being enjoyed by both new and existing customers. We’re very much looking forward to working with customers who would like to join us via these frameworks to add financial and social value to their contracts.”
YPO’s energy category manager, Carmen Emmerson, said: “This framework provides an established water partner for the public sector, providing organisations with an excellent standard of service at a good price. Plus, they’ll be able to access efficiency services that deliver broad benefits and savings. Wave has demonstrated a strong track record in the public sector, and through our tender process it is clear they understand the challenges in this sector and how they can add value and bring about positive change.”
Marie Perriam, category specialist at NEPO, said: “Quality customer service coupled with environmental and social value is of the highest importance to us, which is why we chose to work with Wave. We think their approach to CSR is leading the way within the industry. We were very impressed by their bid, so much so that it’s now being used as a benchmark for future tenders.”
In addition to winning the three direct award tenders, Wave has retained its place on the Crown Commercial Services (CCS) Water, Wastewater and Ancillary Services framework until 2024 as well as the LASER framework, both of which support public organisations in finding services that help them be more efficient and improve resilience.