If you receive a continuous flow alert from your water Wholesaler or Retailer and your business can’t explain the consumption, your...
If your Wholesaler or Retailer has informed you of continuous flow, it means your business is using water all day, every day. Some...
Your business, Wholesaler and Retailer will receive detailed water usage data at intervals as regular as 15 minutes, so you’ll be able to...
Continuous flow is when water is recorded as flowing through the meter constantly. This data feeds back to your Wholesaler and your Retailer...
We're aware of people or companies targeting businesses and pretending to be associated with us. For example pretending your contract is up...
As the days are getting longer, you’ll be preparing for your school site to close for the summer holidays. It might only seem like a short...
On Friday 22nd March 2024, World Water Day, we launched our Make a Pledge campaign encouraging customers to sign up to one of our five...
If you're trying to access your online account but have had more than five failed login attempts, your account will be blocked as a security...
As an organisation, Wave is active across many industry groups, forums and committees, including the RWG, a voluntary group of retailer and...
We’ve recently welcomed Ben Kershaw to the Wave team as our Head of Metering, who’ll be working closely with our new Director of Operations...
We provide water retail services to Sunderland University, a key higher education provider, through The Energy Consortium’s (TEC) Framework...
Wave is made up of over 300 people working flexibly across the UK and we’re delighted to have recently welcomed our new Director of...
Learn more about our range of services designed to drive efficiency and reduce costs for your business.
Our friendly team of experts are on hand to answer any of your queries.