On Friday 22nd March 2024, World Water Day, we launched our Make a Pledge campaign encouraging customers to sign up to one of our five...
As an organisation, Wave is active across many industry groups, forums and committees, including the RWG, a voluntary group of retailer and...
Health, wellbeing and CSR have never been more important to us and we’re proud to be recognised for the work we’ve put into building not...
Wave is actively part of all public sector water retail frameworks in England and we’re committed to working with public sector buying...
As part of our Social and Sustainability promise, we work with children and young people in local schools and colleges to influence them to...
Ofwat’s Customer Protection Code of Practice (CPCoP) outlines the minimum standards of service that Retailers must maintain for customers...
Today, 3 April, marks the seventh anniversary of the opening of the non-household water market. Following a weekend of 24/7 operations...
Every day more than 3 billion litres of water is lost to leaks and without significant changes many areas of England will face water...
On Wednesday 13th March, Wave’s Metering Operations Manager, Claire Stanness, will be joining MOSL’s User Forum to discuss the findings of...
At Wave we constantly monitor developments which may impact the water market and our customers. The UK Government Department for Business...
On Thursday 16th November, Wave and public sector procurement specialist, North East Procurement Organisation (NEPO), jointly planted 300...
We have given a one-off bill adjustment as a gesture of goodwill to customers who were adversely impacted by a recent regulatory change. The...
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