New step tariffs effective from 1 April 2021 have been introduced for customers in the Northumbrian, Anglian, Essex & Suffolk or Hartlepool areas. The rates will appear separately on your bills for water and sewerage when your consumption has exceeded 500m3. You can view the new tariffs below for the respective regions that the tariffs apply.
Northumbrian Area
If you're on a Standard Tariff for Water or Sewerage, the first 500m3 of consumption will be charged at one rate.
Everything that you use over 500m3 will be charged at a lower rate.
If you've got Trade Effluent, the step tariffs apply to Reception volumes. There are rates for consumption below 500, between 500 and 50,000, and then over 50,000 m3. The step charge is only applied to Reception volumes. All other components are charged at a single rate.
| Northumbrian Area 21-22 | Consumption (m3) | Retail rate | |
| From | To | ||
| Standard Portable Water | - | 500 | £1.1439 |
| 501 | 20,000 | £1.1257 | |
| Standard Sewerage | - | 500 | £1.1450 |
| 501 | 50,000 | £1.1188 | |
| Trade Effluent (Reception) | - | 500 | £0.4247 |
| 501 | 50,000 | £0.4892 | |
| 50,000 | £0.4127 | ||
Essex & Suffolk Area
If you're on a Standard Tariff for Water, the first 500m3 of consumption will be charged at one rate.
Everything that you use over 500 m3 will be charged at a lower rate.
| Essex & Suffolk Area 21-22 | Consumption (m3) |
Retail Rate |
|
| From | To | ||
| Standard Portable Water | - | 500 | £1.4564 |
| 501 | 20,000 | £1.4408 | |
Hartlepool Area
If you're on a Standard Tariff for Water, the first 500m3 of consumption will be charged at one rate.
Everything that you use over 500 m3 will be charged at a lower rate.
| Hartlepool Area 21-22 | Consumption (m3) | Retail rate | |
| From | To | ||
| Hartlepool Streamline Water | - | 500 | £1.0352 |
| 501 | 50,000 | £1.0139 | |
Anglian Area
If you're on a Profile Plus Water, Sewerage, Interruptible or Trade Effluent Tariff, consumption up to 50,000 m3 will be charged at one rate.
Consumption above 50,000 will be charged at a lower rate.
For Trade Effluent, the step charge is only applied to Reception volumes. All other components are charged at a single rate.
| Anglian Area 21-22 | Consumption (m3) | Retail Rate | ||
| From | To | |||
|
Profile Plus Portable Water (customers with > 25,000 m3) |
25,001 | 50,000 | £0.6323 | |
| 50,001 | £0.5891 | |||
| Profile Interruptible Portable Water (customers with > 25,000 m3) | 25,001 | 50,000 | £0.5177 | |
| 50,001 | £0.4893 | |||
| Profile Plus SW (customers > 10,000 m3) | 10,001 | 50,000 | £1.5762 | |
| 50,001 | £1.5316 | |||
| Profile Plus TE (Reception) (customers with > 10,000 m3) | 10,001 | 50,000 | £0.3016 | |
| 50,001 | £0.2695 | |||