Sorry, we’re no longer using the form you’re trying to access.

The business support measures put in place by Ofwat during the initial crisis period (16 March – 31 July) have now ended, so we no longer have online forms available to confirm your temporary closure or business reopening.

If you need to update about closure or reopening, please contact us. The easiest and quickest way to get in touch is by web chat (during our normal opening hours). You can also email us but please note this is not a same day service and it will take longer to get back to you.

Please visit our dedicated web page for more information about our services during the pandemic.