At Wave we constantly monitor developments which may impact the water market and our customers. The UK Government Department for Business...
As a Wave customer, we want to make sure you’re not only getting the right rates and packages for your business water needs, but that you’re...
When it comes to your water bill, you’re charged for what your business uses, and anything that is wasted. We’re all guilty of leaving a tap...
What is eBilling? eBilling is when you receive your water bills from us online, through My Account. You’ll no longer receive paper bills in...
Every January is an opportunity to consider what your business could do better when it comes to conserving energy. The Big Energy Saving...
On Thursday 16th November, Wave and public sector procurement specialist, North East Procurement Organisation (NEPO), jointly planted 300...
We’ve provided water retail services to our customer through the public sector The Energy Consortium’s (TEC) Framework since April 2022. The...
You might find that your bill’s calculation of VAT is 1p or 2p different to what you’d expect. This is because your charges are rounded to...
With a combination of cold snaps and milder spells becoming the norm during the winter months, it’s important to consider how the changes in...
We have given a one-off bill adjustment as a gesture of goodwill to customers who were adversely impacted by a recent regulatory change. The...
November is National Career Development Month, a time to focus on supporting professional growth and building a successful business with our...
Our high consumption alerts are designed to let you know if you’re using more water than usual. We’ll let you know via email if your water...
Learn more about our range of services designed to drive efficiency and reduce costs for your business.
Our friendly team of experts are on hand to answer any of your queries.