Advice & Guidance

Here you’ll find the stories about us, our customers, water, gas and electricity
news and anything else we think you may find interesting

Currently displaying 12 (of 25) results

Changes to your charges explained

Your bill breakdown Your overall water and wastewater bill is predominantly made up of wholesale charges, which equates to roughly about 95%...

News 1st March 2019

Exciting news of Wave and Hive partnership

Wave and Hive have today announced a new partnership providing businesses with exclusive water leak detection technology as part of their...

News 3rd August 2018

Privacy Policy Update

The General Data Protection Regulation (GDPR) introduced in May 2018, changed how companies like Wave handles your personal information. We...

News 24th May 2018

An exciting new development from your water retailer

Say ‘hello’ to Wave Anglian Water Business and NWG Business have come together to form a new joint venture water retail company called Wave...

News 24th November 2017

Wave to hit the water market

The joint venture between Anglian Water Business (AWB) and NWG Business (NWGB) is cleared by the CMA A 50/50 joint venture between AWB and...

News 10th August 2017

Affinity Water’s strategic review

Affinity Water’s shareholders have announced a strategic review of their investment in the company, which could result in a sale. Affinity...

News 17th July 2017

SMEs are invited to help shape the water market at free seminars

As businesses in England are now able to choose who supplies their water and wastewater retail services – this includes billing, water...

News 10th July 2017

Advanced Demand Side Management (ADSM) and Peel Water

Two more retailers – Advanced Demand Side Management (ADSM) and Peel Water – have been granted water supply and sewerage licences by Ofwat...

News 3rd April 2017

First self-supply license granted

Brewer and pub retailer Greene King has become the first and only business so far to apply and successfully obtain a self-supply licence...

News 24th March 2017

Improving our offer to you

NWG Business joins forces with Anglian Water Business National to create Wave We’re excited to announce that we are teaming up with Anglian...

News 23rd March 2017

Environmental Charge to Increase Fundamentally by 2020

By 2020 it’s expected that environmental taxes on energy bills will rise to £12.6 billion according to the latest figures from the Office of...

News 17th March 2017

A domestic new social tariff from Northumbrian Water

Northumbrian Water is looking at introducing a new customer-funded social tariff to complement its existing social tariff, which is funded...

News 15th March 2017

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