Advice & Guidance

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Currently displaying 5 (of 17) results

FAQs: Multi-site Customers

Each wholesaler has their own Charging Scheme for their region. This means that if you have premises in different regions you will have...

FAQ 16th March 2017

FAQs: Changes in the Water Market

The Water Market From April 2017 all non-domestic customers no matter size, sector or usage will be able to choose their provider of water...

FAQ 8th March 2017

FAQs: What is Trade Effluent?

What is Trade Effluent? (TE) Trade Effluent (TE) is any liquid or semi-solid by-product from a business not including surface water or...

FAQ 8th March 2017

FAQs: Water Meter

I already have a water meter. Can you help me use less water? We are always happy to help our customers find ways to save money. Please call...

FAQ 7th March 2017

FAQs: Billing

How can I pay my bill? To keep things simple we prefer customers to pay by direct debit. If you would like to set-up a new direct debit...

FAQ 1st March 2017

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