Improving our offer to you

NWG Business joins forces with Anglian Water Business National to create Wave

We’re excited to announce that we are teaming up with Anglian Water Business National Ltd to create a new 50:50 joint venture company called Wave.

Wave builds on our combined heritage and experience of delivering water and wastewater services to business customers across England and Scotland.

As a Wave customer you will have access to a range of services to help you do more with less. This includes industry leading water management services to identify and fix leaks and reduce your water consumption.

To make managing your account easier you will also be able to access everything you need online, with 24/7 access for viewing bills, making payments, raising queries and providing meter readings. Wave will also provide simple and flexible billing and payment options to make dealing with us as easy as possible.

You can trust Wave to deliver world-class service and market leading expertise in water and wastewater management, allowing you to focus on your business.

What happens next?

You don’t need to do anything as you will continue to be supplied by NWG Business. The merger is currently going through the process of clearance from the Competition and Markets Authority and this is expected this summer.  When the merger is approved and we become Wave we will let you know.

Who do I contact with any queries?
If you have any comments or questions please get in touch with your current retailer. Their contact details are as follows:

 

Email:

Anglian Water Business : contactus@anglianwaterbusiness.co.uk

NWG Business : hello@nwgbusiness.co.uk

Telephone:

Anglian Water Business: 03450 704 158

NWG Business: 0330 1234 056

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