Recruitment and Selection

Going to Apply?  Let us help with a little advice…

Your covering letter should always include why you are interested in the role and demonstrate how you meet the Essential and Desirable skills, qualifications and experience listed in the job description we provide.

If you are successfully short-listed, you will be invited in for interview. For some of our vacancies we may also ask you to prepare a presentation on a specific topic – but this will always be relevant to the role you are applying for.

Occasionally we will use an assessment centre approach which may include an interview, group exercise and an individual task. We don’t want anyone to feel put off by an assessment centre – we work hard to ensure that they are as easy-going and relaxed as possible.


Got an interview? Great! What next?

We know how daunting an interview and assessment centre can be so it’s worthwhile doing your homework and getting prepared.   To start, learn more about us and our industry, then it’s always worth thinking about your experience to date and crafting some examples which show you at your best.  

We’ve also pulled together a few good websites to help you

We believe in helping people so at the end of your interview, we will tend to let you know when you’ll hear about the job.  Whether you’re successful in securing a job or not, we know how important it is to share our feedback to help you learn and grow. 

Want to hear from some of those success stories?

In January 2017, we made 14 Customer Service Advisor offers out of four half-day assessment centres. Here is some feedback from one of the successful candidates.

 Having only done one assessment centre for a job before I was apprehensive about what it would involve, even though the email invite outlined it quite well. 

On arrival at New College we were greeted by managers and some of the leadership team.  Everyone who spoke about the day did it with real enthusiasm and made everyone feel welcome.  When we were split into the different parts of the day everything was well explained and made it feel less like an interview and more of an exercise/experience.  I really liked that the interview was only four questions, more of a conversation and getting to know my work style.  It was a very enjoyable day and made me want to work for NWGB more. 

Amy Whelan


 Although the thought of an assessment centre was daunting to me, I was so surprised when the day arrived.  Everyone was so welcoming and I was immediately put at ease.  The day itself was a very friendly, relaxed and enjoyable experience which enabled me to perform at my best.  The day consisted of an interactive group exercise where you could demonstrate how you worked with others, an IT test and a formal interview which was quite informal.  It also gave a very good insight into the company where your questions, or any concerns, were addressed.  What a great day it was. 

Chris Thompson



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